District of Columbia EBT card: balance, replacements and where to use it

What do I do if my District of Columbia EBT card is lost or stolen?

Short answer: Call 888-304-9167.

District of Columbia lists 888-304-9167 as the EBT customer service number. That line handles lost, stolen or damaged cards, PIN changes and balance questions.

Report a lost or stolen card as soon as you notice it. Once a card is reported, the state cancels it and orders a replacement.

Source: District of Columbia state agency page on EBT card help; USDA SNAP State Directory: District of Columbia

Which online stores accept EBT in District of Columbia?

Short answer: USDA lists 18 online retailers for District of Columbia.

USDA lists these retailers as approved to take SNAP EBT online in District of Columbia. Approval can cover delivery, pickup or both, and it can change, so check the store before you order.

• ALDI
• Amazon
• Costco
• CVS Banners
• Dashmart
• Defense Commissary Agency (DeCA)
• Dollar General
• Family Dollar
• Giant of Maryland
• Gopuff
• Safeway
• Shoppers Food Warehouse
• Target
• Thrive Market
• Walgreens
• WaWa
• Wegmans
• Whole Foods

Source: USDA SNAP State Directory: District of Columbia

How do I apply for SNAP in District of Columbia?

Short answer: Through the District of Columbia state agency.

In District of Columbia the program is called Supplemental Nutrition Assistance Program (SNAP). USDA's state directory lists the state's own website and application page, linked at the top of this page. Only the state agency can decide whether you qualify.

Source: USDA SNAP State Directory: District of Columbia

Can I use EBT at restaurants in District of Columbia?

Short answer: Not through the Restaurant Meals Program.

District of Columbia is not on USDA's list of states that run the Restaurant Meals Program, so regular SNAP benefits cannot be used for hot meals at restaurants there.

• How the Restaurant Meals Program works

Source: USDA Food and Nutrition Administration: SNAP Restaurant Meals Program (page text supplied by the editor) (USDA page updated August 7, 2026)

Does District of Columbia restrict soda or candy with SNAP?

Short answer: Not on USDA's list.

District of Columbia is not on USDA's list of states with an approved SNAP food restriction waiver. Under federal rules, soda and candy are eligible foods there. This can change if the state asks for a waiver.

• SNAP soda and candy restrictions by state

Source: USDA Food and Nutrition Administration: SNAP Food Restriction Waivers (page text supplied by the editor) (USDA page updated November 3, 2026)