Who Accepts EBT

Draft, under review. Not yet approved for publication.

Alabama EBT card: balance, replacements and where to use it

Alabama SNAP benefits are loaded onto the Alabama EBT Card. These are the official ways to check your balance, fix a card problem and apply, with the source for each answer.

Last verified November 4, 2026, next check December 4, 2026. How we verify facts

Phone numbers

State SNAP website · Apply online · Find a local office · EBT cardholder website

Reviewer notes (draft only)

On this page

What do I do if my Alabama EBT card is lost or stolen?

Short answer: Call 800-997-8888.

Alabama lists 800-997-8888 as the EBT customer service number. That line handles lost, stolen or damaged cards, PIN changes and balance questions.

Report a lost or stolen card as soon as you notice it. Once a card is reported, the state cancels it and orders a replacement.

USDA also lists a TTY number for the same service: 800-855-1155.

Source: Alabama state agency page on EBT card help; USDA SNAP State Directory: Alabama

Which online stores accept EBT in Alabama?

Short answer: USDA lists 34 online retailers for Alabama.

USDA lists these retailers as approved to take SNAP EBT online in Alabama. Approval can cover delivery, pickup or both, and it can change, so check the store before you order.

Source: USDA SNAP State Directory: Alabama

How do I apply for SNAP in Alabama?

Short answer: Through the Alabama state agency.

In Alabama the program is called Food Assistance Program. USDA's state directory lists the state's own website and application page, linked at the top of this page. Only the state agency can decide whether you qualify.

Source: USDA SNAP State Directory: Alabama

Can I use EBT at restaurants in Alabama?

Short answer: Not through the Restaurant Meals Program.

Alabama is not on USDA's list of states that run the Restaurant Meals Program, so regular SNAP benefits cannot be used for hot meals at restaurants there.

Source: USDA Food and Nutrition Administration: SNAP Restaurant Meals Program (page text supplied by the editor) (USDA page updated August 7, 2026)

Does Alabama restrict soda or candy with SNAP?

Short answer: Not on USDA's list.

Alabama is not on USDA's list of states with an approved SNAP food restriction waiver. Under federal rules, soda and candy are eligible foods there. This can change if the state asks for a waiver.

Source: USDA Food and Nutrition Administration: SNAP Food Restriction Waivers (page text supplied by the editor) (USDA page updated November 3, 2026)

For decisions about your benefits, contact the Alabama state SNAP agency.