Draft, under review. Not yet approved for publication.
Arizona EBT card: balance, replacements and where to use it
Arizona SNAP benefits are loaded onto the Arizona Quest Card. These are the official ways to check your balance, fix a card problem and apply, with the source for each answer.
Phone numbers
- EBT customer service (lost or stolen card, PIN, balance): 888-997-9333
- State SNAP/benefits information line: 855-777-8590
State SNAP website · Apply online · Find a local office · EBT cardholder website
Reviewer notes (draft only)
- Reviewer note: USDA SNAP number 855-777-8590 is DES's statewide interview line; DES general help line is 855-432-7587
On this page
- What do I do if my Arizona EBT card is lost or stolen?
- Which online stores accept EBT in Arizona?
- How do I apply for SNAP in Arizona?
- Can I use EBT at restaurants in Arizona?
- Does Arizona restrict soda or candy with SNAP?
What do I do if my Arizona EBT card is lost or stolen?
Short answer: Call 888-997-9333.
Arizona lists 888-997-9333 as the EBT customer service number. That line handles lost, stolen or damaged cards, PIN changes and balance questions.
Report a lost or stolen card as soon as you notice it. Once a card is reported, the state cancels it and orders a replacement.
Which online stores accept EBT in Arizona?
Short answer: USDA lists 34 online retailers for Arizona.
USDA lists these retailers as approved to take SNAP EBT online in Arizona. Approval can cover delivery, pickup or both, and it can change, so check the store before you order.
- AJ's Fine Foods
- Albertsons
- ALDI
- Amazon
- Basha's (Food City)
- Basha's Dine
- Basha's
- Black Ranch LLC
- Cardenas Markets
- Costco
- CVS Banners
- Dashmart
- Defense Commissary Agency (DeCA)
- Dollar General
- Eddie's Country Store
- El Super
- Family Dollar
- Fresca Zona
- Fry's Food
- Gopuff
- Los Altos Ranch Markets
- Rosebird Farms
- Safeway
- Sam's Club Scan and Go
- Smart and Final
- Smith's Food and Drug
- Speedway
- Sprouts Farmers Market
- Target
- The Local Cooperative
- Thrive Market
- Walgreens
- Walmart
- Whole Foods
How do I apply for SNAP in Arizona?
Short answer: Through the Arizona state agency.
In Arizona the program is called Nutrition Assistance. USDA's state directory lists the state's own website and application page, linked at the top of this page. Only the state agency can decide whether you qualify.
Can I use EBT at restaurants in Arizona?
Short answer: Yes, in some cases.
Arizona is on USDA's list of states that run the Restaurant Meals Program. It lets SNAP households where everyone is elderly, disabled or homeless use EBT at approved restaurants. Each restaurant has to be approved, so ask your state agency which ones take part.
Does Arizona restrict soda or candy with SNAP?
Short answer: Not on USDA's list.
Arizona is not on USDA's list of states with an approved SNAP food restriction waiver. Under federal rules, soda and candy are eligible foods there. This can change if the state asks for a waiver.
For decisions about your benefits, contact the Arizona state SNAP agency.