Draft, under review. Not yet approved for publication.
Arkansas EBT card: balance, replacements and where to use it
Arkansas SNAP benefits are loaded onto the Arkansas EBT Card. These are the official ways to check your balance, fix a card problem and apply, with the source for each answer.
Phone numbers
- EBT customer service (lost or stolen card, PIN, balance): 800-997-9999
- State SNAP/benefits information line: 855-372-1084
State SNAP website · Apply online · Find a local office · EBT cardholder website
Reviewer notes (draft only)
- Reviewer note: SNAP 855-372-1084 also appears on state page
On this page
- What do I do if my Arkansas EBT card is lost or stolen?
- Which online stores accept EBT in Arkansas?
- How do I apply for SNAP in Arkansas?
- Can I use EBT at restaurants in Arkansas?
- Does Arkansas restrict soda or candy with SNAP?
What do I do if my Arkansas EBT card is lost or stolen?
Short answer: Call 800-997-9999.
Arkansas lists 800-997-9999 as the EBT customer service number. That line handles lost, stolen or damaged cards, PIN changes and balance questions.
Report a lost or stolen card as soon as you notice it. Once a card is reported, the state cancels it and orders a replacement.
Which online stores accept EBT in Arkansas?
Short answer: USDA lists 22 online retailers for Arkansas.
USDA lists these retailers as approved to take SNAP EBT online in Arkansas. Approval can cover delivery, pickup or both, and it can change, so check the store before you order.
- 10 Box Cost Plus
- Albertsons
- ALDI
- Amazon
- Brookshire's Food and Pharmacy
- City Markets
- Costco
- CVS Banners
- Dashmart
- Defense Commissary Agency (DeCA)
- Dollar General
- Family Dollar
- Harps Food Stores
- Hays Supermarket
- Sam's Club Scan and Go
- Super 1 Foods Brookshires
- Target
- The Fresh Market
- Thrive Market
- Walgreens
- Walmart
- Whole Foods
How do I apply for SNAP in Arkansas?
Short answer: Through the Arkansas state agency.
In Arkansas the program is called Supplemental Nutrition Assistance Program (SNAP). USDA's state directory lists the state's own website and application page, linked at the top of this page. Only the state agency can decide whether you qualify.
Can I use EBT at restaurants in Arkansas?
Short answer: Not through the Restaurant Meals Program.
Arkansas is not on USDA's list of states that run the Restaurant Meals Program, so regular SNAP benefits cannot be used for hot meals at restaurants there.
Does Arkansas restrict soda or candy with SNAP?
Short answer: Yes, on the list.
Arkansas is on USDA's list. It restricts: Soda, drinks with less than 50% juice, energy drinks and other unhealthy drinks, and candy.
For decisions about your benefits, contact the Arkansas state SNAP agency.