Draft, under review. Not yet approved for publication.
Connecticut EBT card: balance, replacements and where to use it
Connecticut SNAP benefits are loaded onto the Connecticut EBT Card. These are the official ways to check your balance, fix a card problem and apply, with the source for each answer.
Phone numbers
- EBT customer service (lost or stolen card, PIN, balance): 888-328-2666
- State SNAP/benefits information line: 855-626-6632
State SNAP website · Apply online · Find a local office · EBT cardholder website
Reviewer notes (draft only)
- Reviewer note: Benefit Center 1-855-626-6632 confirmed on portal.ct.gov
On this page
- What do I do if my Connecticut EBT card is lost or stolen?
- Which online stores accept EBT in Connecticut?
- How do I apply for SNAP in Connecticut?
- Can I use EBT at restaurants in Connecticut?
- Does Connecticut restrict soda or candy with SNAP?
What do I do if my Connecticut EBT card is lost or stolen?
Short answer: Call 888-328-2666.
Connecticut lists 888-328-2666 as the EBT customer service number. That line handles lost, stolen or damaged cards, PIN changes and balance questions.
Report a lost or stolen card as soon as you notice it. Once a card is reported, the state cancels it and orders a replacement.
Which online stores accept EBT in Connecticut?
Short answer: USDA lists 31 online retailers for Connecticut.
USDA lists these retailers as approved to take SNAP EBT online in Connecticut. Approval can cover delivery, pickup or both, and it can change, so check the store before you order.
- ACME
- ALDI
- Amazon
- Big Y
- BJs Wholesale Club
- Costco
- CVS Banners
- Dashmart
- Defense Commissary Agency (DeCA)
- Dollar General
- Family Dollar
- Food Bazaar
- Geissler's Supermarket
- Gopuff
- Massaro Community Farms
- Northwest Corner Farm
- Oxen Hill Farm
- Price Chopper Supermarkets
- Price Rite
- Radical Roots Farm
- Rite Aid
- Sam's Club Scan and Go
- ShopRite
- Stew Leonard's
- Stop & Shop
- Target
- The Fresh Market
- Thrive Market
- Walgreens
- Walmart
- Whole Foods
How do I apply for SNAP in Connecticut?
Short answer: Through the Connecticut state agency.
In Connecticut the program is called Supplemental Nutrition Assistance Program (SNAP). USDA's state directory lists the state's own website and application page, linked at the top of this page. Only the state agency can decide whether you qualify.
Can I use EBT at restaurants in Connecticut?
Short answer: Not through the Restaurant Meals Program.
Connecticut is not on USDA's list of states that run the Restaurant Meals Program, so regular SNAP benefits cannot be used for hot meals at restaurants there.
Does Connecticut restrict soda or candy with SNAP?
Short answer: Not on USDA's list.
Connecticut is not on USDA's list of states with an approved SNAP food restriction waiver. Under federal rules, soda and candy are eligible foods there. This can change if the state asks for a waiver.
For decisions about your benefits, contact the Connecticut state SNAP agency.