Florida EBT card: balance, replacements and where to use it

What do I do if my Florida EBT card is lost or stolen?

Short answer: Call 888-356-3281.

Florida lists 888-356-3281 as the EBT customer service number. That line handles lost, stolen or damaged cards, PIN changes and balance questions.

Report a lost or stolen card as soon as you notice it. Once a card is reported, the state cancels it and orders a replacement.

Source: Florida state agency page on EBT card help; USDA SNAP State Directory: Florida

Which online stores accept EBT in Florida?

Short answer: USDA lists 35 online retailers for Florida.

USDA lists these retailers as approved to take SNAP EBT online in Florida. Approval can cover delivery, pickup or both, and it can change, so check the store before you order.

• ALDI
• Amazon
• BJs Wholesale Club
• Costco
• CVS Banners
• Dashmart
• Defense Commissary Agency (DeCA)
• Dollar General
• Earth Fare
• Family Dollar
• Freshfields Farm
• Gopuff
• Gordon Food Services
• Greer's Cash Saver
• Harvey's Supermarket
• Kai Kai Farm
• Margist Market
• Milam's Markets
• Mt. Plymouth Grocery
• Publix
• Sam's Club Scan and Go
• Save A Lot
• Sedano's
• South Florida Kosher
• Speedway
• Sprouts Farmers Market
• Target
• The Fresh Market
• Thrive Market
• Walgreens
• Walmart
• WaWa
• Western Beef
• Whole Foods
• Winn-Dixie

Source: USDA SNAP State Directory: Florida

How do I apply for SNAP in Florida?

Short answer: Through the Florida state agency.

In Florida the program is called Food Assistance Program. USDA's state directory lists the state's own website and application page, linked at the top of this page. Only the state agency can decide whether you qualify.

Source: USDA SNAP State Directory: Florida

Can I use EBT at restaurants in Florida?

Short answer: Not through the Restaurant Meals Program.

Florida is not on USDA's list of states that run the Restaurant Meals Program, so regular SNAP benefits cannot be used for hot meals at restaurants there.

• How the Restaurant Meals Program works

Source: USDA Food and Nutrition Administration: SNAP Restaurant Meals Program (page text supplied by the editor) (USDA page updated August 7, 2026)

Does Florida restrict soda or candy with SNAP?

Short answer: Yes, on the list.

Florida is on USDA's list. It restricts: Soda, energy drinks, candy and prepared desserts.

• SNAP soda and candy restrictions by state

Source: USDA Food and Nutrition Administration: SNAP Food Restriction Waivers (page text supplied by the editor) (USDA page updated November 3, 2026)