Draft, under review. Not yet approved for publication.
Indiana EBT card: balance, replacements and where to use it
Indiana SNAP benefits are loaded onto the Hoosier Works Card. These are the official ways to check your balance, fix a card problem and apply, with the source for each answer.
Phone numbers
- EBT customer service (lost or stolen card, PIN, balance): 877-768-5098
- State SNAP/benefits information line: 800-403-0864
State SNAP website · Apply online · Find a local office · EBT cardholder website
Reviewer notes (draft only)
- Reviewer note: SNAP 800-403-0864 also on page
On this page
- What do I do if my Indiana EBT card is lost or stolen?
- Which online stores accept EBT in Indiana?
- How do I apply for SNAP in Indiana?
- Can I use EBT at restaurants in Indiana?
- Does Indiana restrict soda or candy with SNAP?
What do I do if my Indiana EBT card is lost or stolen?
Short answer: Call 877-768-5098.
Indiana lists 877-768-5098 as the EBT customer service number. That line handles lost, stolen or damaged cards, PIN changes and balance questions.
Report a lost or stolen card as soon as you notice it. Once a card is reported, the state cancels it and orders a replacement.
Which online stores accept EBT in Indiana?
Short answer: USDA lists 33 online retailers for Indiana.
USDA lists these retailers as approved to take SNAP EBT online in Indiana. Approval can cover delivery, pickup or both, and it can change, so check the store before you order.
- ALDI
- Amazon
- Costco
- CVS Banners
- Dashmart
- Defense Commissary Agency (DeCA)
- Dollar General
- Family Dollar
- Food 4 Less (Kroger)
- Giant Eagle
- Gopuff
- Gordon Food Services
- Huckleberry Farms
- Jay C Foods
- Jewel Osco
- Kroger
- Martin's Super Market
- Mavourneen Farm
- Meijer
- Pay Less
- Perkins Good Earth Farm
- Ruler Foods
- Sam's Club Scan and Go
- Save A Lot
- Schnuck's Market
- Strack and Van Til
- Target
- The Fresh Market
- Thrive Market
- Town and Country
- Walgreens
- Walmart
- Whole Foods
How do I apply for SNAP in Indiana?
Short answer: Through the Indiana state agency.
In Indiana the program is called Supplemental Nutrition Assistance Program (SNAP). USDA's state directory lists the state's own website and application page, linked at the top of this page. Only the state agency can decide whether you qualify.
Can I use EBT at restaurants in Indiana?
Short answer: Not through the Restaurant Meals Program.
Indiana is not on USDA's list of states that run the Restaurant Meals Program, so regular SNAP benefits cannot be used for hot meals at restaurants there.
Does Indiana restrict soda or candy with SNAP?
Short answer: Yes, on the list.
Indiana is on USDA's list. It restricts: Soft drinks and candy.
For decisions about your benefits, contact the Indiana state SNAP agency.