Iowa EBT card: balance, replacements and where to use it

What do I do if my Iowa EBT card is lost or stolen?

Short answer: Call 800-359-5802.

Iowa lists 800-359-5802 as the EBT customer service number. That line handles lost, stolen or damaged cards, PIN changes and balance questions.

Report a lost or stolen card as soon as you notice it. Once a card is reported, the state cancels it and orders a replacement.

Source: Iowa state agency page on EBT card help; USDA SNAP State Directory: Iowa

Which online stores accept EBT in Iowa?

Short answer: USDA lists 18 online retailers for Iowa.

USDA lists these retailers as approved to take SNAP EBT online in Iowa. Approval can cover delivery, pickup or both, and it can change, so check the store before you order.

• ALDI
• Amazon
• Costco
• CVS Banners
• Dashmart
• Defense Commissary Agency (DeCA)
• Dollar General
• Family Dollar
• Gopuff
• HyVee
• Jewel Osco
• New Pioneer Food Co-op
• Sam's Club Scan and Go
• Target
• Vorthmann Legacy
• Walgreens
• Walmart
• Whole Foods

Source: USDA SNAP State Directory: Iowa

How do I apply for SNAP in Iowa?

Short answer: Through the Iowa state agency.

In Iowa the program is called Food Assistance. USDA's state directory lists the state's own website and application page, linked at the top of this page. Only the state agency can decide whether you qualify.

Source: USDA SNAP State Directory: Iowa

Can I use EBT at restaurants in Iowa?

Short answer: Not through the Restaurant Meals Program.

Iowa is not on USDA's list of states that run the Restaurant Meals Program, so regular SNAP benefits cannot be used for hot meals at restaurants there.

• How the Restaurant Meals Program works

Source: USDA Food and Nutrition Administration: SNAP Restaurant Meals Program (page text supplied by the editor) (USDA page updated August 7, 2026)

Does Iowa restrict soda or candy with SNAP?

Short answer: On the list, but a court stopped it.

Iowa is on USDA's list. It restricts: Foods taxable under Iowa rules, other than food-producing plants and seeds.

• SNAP soda and candy restrictions by state

Source: USDA Food and Nutrition Administration: SNAP Food Restriction Waivers (page text supplied by the editor) (USDA page updated November 3, 2026)