Kentucky EBT card: balance, replacements and where to use it

What do I do if my Kentucky EBT card is lost or stolen?

Short answer: Call 888-979-9949.

Kentucky lists 888-979-9949 as the EBT customer service number. That line handles lost, stolen or damaged cards, PIN changes and balance questions.

Report a lost or stolen card as soon as you notice it. Once a card is reported, the state cancels it and orders a replacement.

Source: Kentucky state agency page on EBT card help; USDA SNAP State Directory: Kentucky

Which online stores accept EBT in Kentucky?

Short answer: USDA lists 25 online retailers for Kentucky.

USDA lists these retailers as approved to take SNAP EBT online in Kentucky. Approval can cover delivery, pickup or both, and it can change, so check the store before you order.

• ALDI
• Amazon
• Boxcar Acres
• Costco
• CVS Banners
• Dashmart
• Defense Commissary Agency (DeCA)
• Dollar General
• Family Dollar
• Food City
• Food Lion
• Gopuff
• Gordon Food Services
• Kroger
• Mammoth Valley
• Meijer
• Ruler Foods
• Sam's Club Scan and Go
• Save A Lot
• Target
• The Fresh Market
• Thrive Market
• Walgreens
• Walmart
• Whole Foods

Source: USDA SNAP State Directory: Kentucky

How do I apply for SNAP in Kentucky?

Short answer: Through the Kentucky state agency.

In Kentucky the program is called Supplemental Nutrition Assistance Program (SNAP). USDA's state directory lists the state's own website and application page, linked at the top of this page. Only the state agency can decide whether you qualify.

Source: USDA SNAP State Directory: Kentucky

Can I use EBT at restaurants in Kentucky?

Short answer: Not through the Restaurant Meals Program.

Kentucky is not on USDA's list of states that run the Restaurant Meals Program, so regular SNAP benefits cannot be used for hot meals at restaurants there.

• How the Restaurant Meals Program works

Source: USDA Food and Nutrition Administration: SNAP Restaurant Meals Program (page text supplied by the editor) (USDA page updated August 7, 2026)

Does Kentucky restrict soda or candy with SNAP?

Short answer: Not on USDA's list.

Kentucky is not on USDA's list of states with an approved SNAP food restriction waiver. Under federal rules, soda and candy are eligible foods there. This can change if the state asks for a waiver.

• SNAP soda and candy restrictions by state

Source: USDA Food and Nutrition Administration: SNAP Food Restriction Waivers (page text supplied by the editor) (USDA page updated November 3, 2026)