Who Accepts EBT

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Louisiana EBT card: balance, replacements and where to use it

Louisiana SNAP benefits are loaded onto the Louisiana Purchase Card. These are the official ways to check your balance, fix a card problem and apply, with the source for each answer.

Last verified November 4, 2026, next check December 4, 2026. How we verify facts

Phone numbers

State SNAP website · Apply online · Find a local office · EBT cardholder website

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On this page

What do I do if my Louisiana EBT card is lost or stolen?

Short answer: Call 888-997-1117.

Louisiana lists 888-997-1117 as the EBT customer service number. That line handles lost, stolen or damaged cards, PIN changes and balance questions.

Report a lost or stolen card as soon as you notice it. Once a card is reported, the state cancels it and orders a replacement.

Source: Louisiana state agency page on EBT card help; USDA SNAP State Directory: Louisiana

Which online stores accept EBT in Louisiana?

Short answer: USDA lists 25 online retailers for Louisiana.

USDA lists these retailers as approved to take SNAP EBT online in Louisiana. Approval can cover delivery, pickup or both, and it can change, so check the store before you order.

Source: USDA SNAP State Directory: Louisiana

How do I apply for SNAP in Louisiana?

Short answer: Through the Louisiana state agency.

In Louisiana the program is called Supplemental Nutrition Assistance Program (SNAP). USDA's state directory lists the state's own website and application page, linked at the top of this page. Only the state agency can decide whether you qualify.

Source: USDA SNAP State Directory: Louisiana

Can I use EBT at restaurants in Louisiana?

Short answer: Not through the Restaurant Meals Program.

Louisiana is not on USDA's list of states that run the Restaurant Meals Program, so regular SNAP benefits cannot be used for hot meals at restaurants there.

Source: USDA Food and Nutrition Administration: SNAP Restaurant Meals Program (page text supplied by the editor) (USDA page updated August 7, 2026)

Does Louisiana restrict soda or candy with SNAP?

Short answer: Yes, on the list.

Louisiana is on USDA's list. It restricts: Soft drinks, energy drinks and candy.

Source: USDA Food and Nutrition Administration: SNAP Food Restriction Waivers (page text supplied by the editor) (USDA page updated November 3, 2026)

For decisions about your benefits, contact the Louisiana state SNAP agency.