Draft, under review. Not yet approved for publication.
New Mexico EBT card: balance, replacements and where to use it
New Mexico SNAP benefits are loaded onto the New Mexico EBT Card. These are the official ways to check your balance, fix a card problem and apply, with the source for each answer.
Phone numbers
- EBT customer service (lost or stolen card, PIN, balance): 800-843-8303
State SNAP website · Apply online · Find a local office · EBT cardholder website
Reviewer notes (draft only)
- USDA lists 855-309-3766 as the SNAP information line. It was not confirmed on a state page for New Mexico in our check, so it is not shown. FIS 800-843-8303 confirmed; HCA consolidated line 800-283-4465
On this page
- What do I do if my New Mexico EBT card is lost or stolen?
- Which online stores accept EBT in New Mexico?
- How do I apply for SNAP in New Mexico?
- Can I use EBT at restaurants in New Mexico?
- Does New Mexico restrict soda or candy with SNAP?
What do I do if my New Mexico EBT card is lost or stolen?
Short answer: Call 800-843-8303.
New Mexico lists 800-843-8303 as the EBT customer service number. That line handles lost, stolen or damaged cards, PIN changes and balance questions.
Report a lost or stolen card as soon as you notice it. Once a card is reported, the state cancels it and orders a replacement.
Which online stores accept EBT in New Mexico?
Short answer: USDA lists 19 online retailers for New Mexico.
USDA lists these retailers as approved to take SNAP EBT online in New Mexico. Approval can cover delivery, pickup or both, and it can change, so check the store before you order.
- Albertsons
- Amazon
- Costco
- CVS Banners
- Dashmart
- Defense Commissary Agency (DeCA)
- El Super
- Family Dollar
- Safeway
- Sam's Club Scan and Go
- Smith's Food and Drug
- Speedway
- Sprouts Farmers Market
- Target
- Thrive Market
- United Supermarkets LLC
- Walgreens
- Walmart
- Whole Foods
How do I apply for SNAP in New Mexico?
Short answer: Through the New Mexico state agency.
In New Mexico the program is called Supplemental Nutrition Assistance Program (SNAP). USDA's state directory lists the state's own website and application page, linked at the top of this page. Only the state agency can decide whether you qualify.
Can I use EBT at restaurants in New Mexico?
Short answer: Not through the Restaurant Meals Program.
New Mexico is not on USDA's list of states that run the Restaurant Meals Program, so regular SNAP benefits cannot be used for hot meals at restaurants there.
Does New Mexico restrict soda or candy with SNAP?
Short answer: Not on USDA's list.
New Mexico is not on USDA's list of states with an approved SNAP food restriction waiver. Under federal rules, soda and candy are eligible foods there. This can change if the state asks for a waiver.
For decisions about your benefits, contact the New Mexico state SNAP agency.