New York EBT card: balance, replacements and where to use it

What do I do if my New York EBT card is lost or stolen?

Short answer: Call 888-328-6399.

New York lists 888-328-6399 as the EBT customer service number. That line handles lost, stolen or damaged cards, PIN changes and balance questions.

Report a lost or stolen card as soon as you notice it. Once a card is reported, the state cancels it and orders a replacement.

Source: New York state agency page on EBT card help; USDA SNAP State Directory: New York

Which online stores accept EBT in New York?

Short answer: USDA lists 82 online retailers for New York.

USDA lists these retailers as approved to take SNAP EBT online in New York. Approval can cover delivery, pickup or both, and it can change, so check the store before you order.

• 3 Guys From Brooklyn
• A & C Supermas Inc. DBA C-Town Fresh Market
• ACME
• ALDI
• Alpine Mobil
• Amazon
• Balady Foods
• BJs Wholesale Club
• Camellia Meats
• City Acres - Fidi
• City Acres - Long Island City
• Costco
• CVS Banners
• Dash's Market
• Dashmart
• DeCicco and Sons
• Defense Commissary Agency (DeCA)
• Dollar General
• Duane Reade
• Duncan's Fish Market
• Evergreen Kosher
• Fairway Market
• Family Dollar
• Ferreira Foodtown
• Food Bazaar
• Foodtown G3 - Allerton Ave.
• Foodtown G3 - Bellerose
• Foodtown G3 - New Rochelle
• Foodtown G3 - Rego Park
• Foodtown-Freshtown
• Gopuff
• Gordon Food Services
• Gourmet Garage
• Grand Union
• Grand Union Cortland
• GreenStar Food Co-op
• Hannaford
• Hawthorne Valley Farm
• J&T Nanda Corp. DBA C-Town Fresh Market
• Janus New York Inc - Billy's Marketplace
• Kinney Drugs
• Lemonade Supermarket
• Liberty West Indian and American Groceries
• Manhattan Fruit Market
• Metro Acres
• Moisha's Kosher Discount Supermarket Inc.
• Morton Williams
• My Foodtown
• Oatka Creek Farm
• Pathmark
• Phillies Bridge Farm
• Piggly Wiggly (NY)
• Pioneer Supermarket
• Price Chopper Supermarkets
• Price Rite
• Rego Fresh - Zaher Meat Corp
• Rite Aid
• Rock Steady Farm
• Roxbury Farm CSA
• Sam's Club Scan and Go
• Save A Lot
• Schneider's of Kirkwood
• ShopRite
• Skip's on the Ridge
• Sleeping Lion Farm
• Stew Leonard's
• Stop & Shop
• Target
• The Butcher's Choice Meat Market
• The Fresh Market
• The Meadow Farmstead LLC
• Thistlemint Farm
• Thrive Market
• Tops Market
• Trade Fair Supermarket
• Turner Farm
• Walgreens
• Walmart
• Wegmans
• Weis Markets
• Western Beef
• Whole Foods

Source: USDA SNAP State Directory: New York

How do I apply for SNAP in New York?

Short answer: Through the New York state agency.

In New York the program is called Supplemental Nutrition Assistance Program (SNAP). USDA's state directory lists the state's own website and application page, linked at the top of this page. Only the state agency can decide whether you qualify.

Source: USDA SNAP State Directory: New York

Can I use EBT at restaurants in New York?

Short answer: Yes, in some cases.

New York is on USDA's list of states that run the Restaurant Meals Program. It lets SNAP households where everyone is elderly, disabled or homeless use EBT at approved restaurants. Each restaurant has to be approved, so ask your state agency which ones take part.

• How the Restaurant Meals Program works

Source: USDA Food and Nutrition Administration: SNAP Restaurant Meals Program (page text supplied by the editor) (USDA page updated August 7, 2026)

Does New York restrict soda or candy with SNAP?

Short answer: Not on USDA's list.

New York is not on USDA's list of states with an approved SNAP food restriction waiver. Under federal rules, soda and candy are eligible foods there. This can change if the state asks for a waiver.

• SNAP soda and candy restrictions by state

Source: USDA Food and Nutrition Administration: SNAP Food Restriction Waivers (page text supplied by the editor) (USDA page updated November 3, 2026)