North Carolina EBT card: balance, replacements and where to use it

What do I do if my North Carolina EBT card is lost or stolen?

Short answer: Call 888-622-7328.

North Carolina lists 888-622-7328 as the EBT customer service number. That line handles lost, stolen or damaged cards, PIN changes and balance questions.

Report a lost or stolen card as soon as you notice it. Once a card is reported, the state cancels it and orders a replacement.

Source: North Carolina state agency page on EBT card help; USDA SNAP State Directory: North Carolina

Which online stores accept EBT in North Carolina?

Short answer: USDA lists 34 online retailers for North Carolina.

USDA lists these retailers as approved to take SNAP EBT online in North Carolina. Approval can cover delivery, pickup or both, and it can change, so check the store before you order.

• 1203 AM Farm
• ALDI
• Amazon
• BJs Wholesale Club
• Carlie C's
• Clark's Produce
• Compare Foods
• Compare Foods Clayton
• Costco
• CVS Banners
• Dashmart
• Deep Roots Market
• Defense Commissary Agency (DeCA)
• Dollar General
• Earth Fare
• Fairvalue Grocery Stores
• Family Dollar
• Food Lion
• Gopuff
• Harris Teeter
• Lowes Foods
• Piggly Wiggly (Kinston)
• Publix
• Sam's Club Scan and Go
• Sheetz Inc.
• Sprouts Farmers Market
• Target
• The Fresh Market
• Thrive Market
• Walgreens
• Walmart
• WaWa
• Wegmans
• Whole Foods

Source: USDA SNAP State Directory: North Carolina

How do I apply for SNAP in North Carolina?

Short answer: Through the North Carolina state agency.

In North Carolina the program is called Food and Nutrition Services. USDA's state directory lists the state's own website and application page, linked at the top of this page. Only the state agency can decide whether you qualify.

Source: USDA SNAP State Directory: North Carolina

Can I use EBT at restaurants in North Carolina?

Short answer: Not through the Restaurant Meals Program.

North Carolina is not on USDA's list of states that run the Restaurant Meals Program, so regular SNAP benefits cannot be used for hot meals at restaurants there.

• How the Restaurant Meals Program works

Source: USDA Food and Nutrition Administration: SNAP Restaurant Meals Program (page text supplied by the editor) (USDA page updated August 7, 2026)

Does North Carolina restrict soda or candy with SNAP?

Short answer: Not on USDA's list.

North Carolina is not on USDA's list of states with an approved SNAP food restriction waiver. Under federal rules, soda and candy are eligible foods there. This can change if the state asks for a waiver.

• SNAP soda and candy restrictions by state

Source: USDA Food and Nutrition Administration: SNAP Food Restriction Waivers (page text supplied by the editor) (USDA page updated November 3, 2026)