Draft, under review. Not yet approved for publication.
Rhode Island EBT card: balance, replacements and where to use it
Rhode Island SNAP benefits are loaded onto the Rhode Island EBT Card. These are the official ways to check your balance, fix a card problem and apply, with the source for each answer.
Phone numbers
- EBT customer service (lost or stolen card, PIN, balance): 888-979-9939
- State SNAP/benefits information line: 855-697-4347
State SNAP website · Apply online · Find a local office · EBT cardholder website
Reviewer notes (draft only)
- Reviewer note: EBT 888-979-9939 confirmed; DHS 855-697-4347 confirmed on dhs.ri.gov/faqs
On this page
- What do I do if my Rhode Island EBT card is lost or stolen?
- Which online stores accept EBT in Rhode Island?
- How do I apply for SNAP in Rhode Island?
- Can I use EBT at restaurants in Rhode Island?
- Does Rhode Island restrict soda or candy with SNAP?
What do I do if my Rhode Island EBT card is lost or stolen?
Short answer: Call 888-979-9939.
Rhode Island lists 888-979-9939 as the EBT customer service number. That line handles lost, stolen or damaged cards, PIN changes and balance questions.
Report a lost or stolen card as soon as you notice it. Once a card is reported, the state cancels it and orders a replacement.
Which online stores accept EBT in Rhode Island?
Short answer: USDA lists 19 online retailers for Rhode Island.
USDA lists these retailers as approved to take SNAP EBT online in Rhode Island. Approval can cover delivery, pickup or both, and it can change, so check the store before you order.
- ALDI
- Amazon
- BJs Wholesale Club
- Brigido's
- Cartwheel RI
- CVS Banners
- Dashmart
- Defense Commissary Agency (DeCA)
- Dollar General
- Family Dollar
- Gopuff
- Price Rite
- Shaws
- Stop & Shop
- Target
- Thrive Market
- Walgreens
- Walmart
- Whole Foods
How do I apply for SNAP in Rhode Island?
Short answer: Through the Rhode Island state agency.
In Rhode Island the program is called Supplemental Nutrition Assistance Program (SNAP). USDA's state directory lists the state's own website and application page, linked at the top of this page. Only the state agency can decide whether you qualify.
Can I use EBT at restaurants in Rhode Island?
Short answer: Yes, in some cases.
Rhode Island is on USDA's list of states that run the Restaurant Meals Program. It lets SNAP households where everyone is elderly, disabled or homeless use EBT at approved restaurants. Each restaurant has to be approved, so ask your state agency which ones take part.
Does Rhode Island restrict soda or candy with SNAP?
Short answer: Not on USDA's list.
Rhode Island is not on USDA's list of states with an approved SNAP food restriction waiver. Under federal rules, soda and candy are eligible foods there. This can change if the state asks for a waiver.
For decisions about your benefits, contact the Rhode Island state SNAP agency.