Tennessee EBT card: balance, replacements and where to use it

What do I do if my Tennessee EBT card is lost or stolen?

Short answer: Call 888-997-9444.

Tennessee lists 888-997-9444 as the EBT customer service number. That line handles lost, stolen or damaged cards, PIN changes and balance questions.

Report a lost or stolen card as soon as you notice it. Once a card is reported, the state cancels it and orders a replacement.

Source: Tennessee state agency page on EBT card help; USDA SNAP State Directory: Tennessee

Which online stores accept EBT in Tennessee?

Short answer: USDA lists 28 online retailers for Tennessee.

USDA lists these retailers as approved to take SNAP EBT online in Tennessee. Approval can cover delivery, pickup or both, and it can change, so check the store before you order.

• ALDI
• Amazon
• Costco
• CVS Banners
• Dashmart
• Defense Commissary Agency (DeCA)
• Dollar General
• Earth Fare
• Family Dollar
• Food City
• Food Lion
• Gopuff
• Gordon Food Services
• H.G. Hill Foods Store
• Hilltop Supermarket
• Kroger
• Memphis Cash Saver
• Publix
• Ruler Foods
• Sam's Club Scan and Go
• Sprouts Farmers Market
• Superlo Foods
• Target
• The Fresh Market
• Thrive Market
• Walgreens
• Walmart
• Whole Foods

Source: USDA SNAP State Directory: Tennessee

How do I apply for SNAP in Tennessee?

Short answer: Through the Tennessee state agency.

In Tennessee the program is called Supplemental Nutrition Assistance Program (SNAP). USDA's state directory lists the state's own website and application page, linked at the top of this page. Only the state agency can decide whether you qualify.

Source: USDA SNAP State Directory: Tennessee

Can I use EBT at restaurants in Tennessee?

Short answer: Not through the Restaurant Meals Program.

Tennessee is not on USDA's list of states that run the Restaurant Meals Program, so regular SNAP benefits cannot be used for hot meals at restaurants there.

• How the Restaurant Meals Program works

Source: USDA Food and Nutrition Administration: SNAP Restaurant Meals Program (page text supplied by the editor) (USDA page updated August 7, 2026)

Does Tennessee restrict soda or candy with SNAP?

Short answer: On the list, but a court stopped it.

Tennessee is on USDA's list. It restricts: Processed foods and drinks such as soda, energy drinks and candy.

• SNAP soda and candy restrictions by state

Source: USDA Food and Nutrition Administration: SNAP Food Restriction Waivers (page text supplied by the editor) (USDA page updated November 3, 2026)