Draft, under review. Not yet approved for publication.
Texas EBT card: balance, replacements and where to use it
Texas SNAP benefits are loaded onto the Lone Star Card. These are the official ways to check your balance, fix a card problem and apply, with the source for each answer.
Phone numbers
- EBT customer service (lost or stolen card, PIN, balance): 800-777-7328
- State SNAP/benefits information line: 877-541-7905
State SNAP website · Apply online · Find a local office · EBT cardholder website
Reviewer notes (draft only)
- Reviewer note: Lone Star Card 800-777-7328 and benefits case 877-541-7905 both confirmed
On this page
- What do I do if my Texas EBT card is lost or stolen?
- Which online stores accept EBT in Texas?
- How do I apply for SNAP in Texas?
- Can I use EBT at restaurants in Texas?
- Does Texas restrict soda or candy with SNAP?
What do I do if my Texas EBT card is lost or stolen?
Short answer: Call 800-777-7328.
Texas lists 800-777-7328 as the EBT customer service number. That line handles lost, stolen or damaged cards, PIN changes and balance questions.
Report a lost or stolen card as soon as you notice it. Once a card is reported, the state cancels it and orders a replacement.
Which online stores accept EBT in Texas?
Short answer: USDA lists 37 online retailers for Texas.
USDA lists these retailers as approved to take SNAP EBT online in Texas. Approval can cover delivery, pickup or both, and it can change, so check the store before you order.
- Albertsons
- ALDI
- Amazon
- Brookshire Brothers
- Brookshire's Food and Pharmacy
- Central Market
- Costco
- CVS Banners
- Dashmart
- Defense Commissary Agency (DeCA)
- Dollar General
- El Rancho
- El Super
- Farmer's Fresh Meat
- Farmshare Austin
- Fiesta Mart
- FRESH by Brookshire's
- Gopuff
- H-E-B
- Harvest Natural Market
- Joe V's Smart Shop
- Lewis Food Town
- Pyburn's Farm Fresh Foods
- Randalls
- Sam's Club Scan and Go
- Spring Market
- Sprouts Farmers Market
- Super 1 Foods Brookshires
- Target
- Texas Tribal Buffalo Project
- Thrive Market
- Tom Thumb
- United Supermarkets LLC
- Walgreens
- Walmart
- Wheatsville Food Coop
- Whole Foods
How do I apply for SNAP in Texas?
Short answer: Through the Texas state agency.
In Texas the program is called Supplemental Nutrition Assistance Program (SNAP). USDA's state directory lists the state's own website and application page, linked at the top of this page. Only the state agency can decide whether you qualify.
Can I use EBT at restaurants in Texas?
Short answer: Not through the Restaurant Meals Program.
Texas is not on USDA's list of states that run the Restaurant Meals Program, so regular SNAP benefits cannot be used for hot meals at restaurants there.
Does Texas restrict soda or candy with SNAP?
Short answer: Yes, on the list.
Texas is on USDA's list. It restricts: Sweetened drinks and candy.
For decisions about your benefits, contact the Texas state SNAP agency.