Draft, under review. Not yet approved for publication.
Washington EBT card: balance, replacements and where to use it
Washington SNAP benefits are loaded onto the Washington EBT QUEST Card. These are the official ways to check your balance, fix a card problem and apply, with the source for each answer.
Phone numbers
- EBT customer service (lost or stolen card, PIN, balance): 888-328-9271
State SNAP website · Apply online · Find a local office · EBT cardholder website
Reviewer notes (draft only)
- USDA lists 877-501-2233 as the SNAP information line. It was not confirmed on a state page for Washington in our check, so it is not shown. EBT 888-328-9271 confirmed; USDA SNAP number 877-501-2233 not seen
On this page
- What do I do if my Washington EBT card is lost or stolen?
- Which online stores accept EBT in Washington?
- How do I apply for SNAP in Washington?
- Can I use EBT at restaurants in Washington?
- Does Washington restrict soda or candy with SNAP?
What do I do if my Washington EBT card is lost or stolen?
Short answer: Call 888-328-9271.
Washington lists 888-328-9271 as the EBT customer service number. That line handles lost, stolen or damaged cards, PIN changes and balance questions.
Report a lost or stolen card as soon as you notice it. Once a card is reported, the state cancels it and orders a replacement.
Which online stores accept EBT in Washington?
Short answer: USDA lists 28 online retailers for Washington.
USDA lists these retailers as approved to take SNAP EBT online in Washington. Approval can cover delivery, pickup or both, and it can change, so check the store before you order.
- A&J Select Market
- Albertsons
- Amazon
- Costco
- CVS Banners
- Dashmart
- Defense Commissary Agency (DeCA)
- Dollar General
- Fred Meyer
- Gopuff
- Haggan
- Helsing Junction Farm
- New Seasons Markets
- Olympia Food Co-Op
- QFC
- Rite Aid
- Rosauers Supermarkets
- Safeway
- Sprouts Farmers Market
- Super 1 Foods Rosauers
- Swanson's Foods - Aberdeen
- Swanson's Foods - Hoquiam
- Target
- Thrive Market
- Walgreens
- Walmart
- Whole Foods
- Yoke's Fresh Market
How do I apply for SNAP in Washington?
Short answer: Through the Washington state agency.
In Washington the program is called Basic Food. USDA's state directory lists the state's own website and application page, linked at the top of this page. Only the state agency can decide whether you qualify.
Can I use EBT at restaurants in Washington?
Short answer: Not through the Restaurant Meals Program.
Washington is not on USDA's list of states that run the Restaurant Meals Program, so regular SNAP benefits cannot be used for hot meals at restaurants there.
Does Washington restrict soda or candy with SNAP?
Short answer: Not on USDA's list.
Washington is not on USDA's list of states with an approved SNAP food restriction waiver. Under federal rules, soda and candy are eligible foods there. This can change if the state asks for a waiver.
For decisions about your benefits, contact the Washington state SNAP agency.