Draft, under review. Not yet approved for publication.
Wisconsin EBT card: balance, replacements and where to use it
Wisconsin SNAP benefits are loaded onto the Wisconsin QUEST card. These are the official ways to check your balance, fix a card problem and apply, with the source for each answer.
Phone numbers
- EBT customer service (lost or stolen card, PIN, balance): 877-415-5164
State SNAP website · Apply online · Find a local office · EBT cardholder website
Reviewer notes (draft only)
- USDA lists 800-362-3002 as the SNAP information line. It was not confirmed on a state page for Wisconsin in our check, so it is not shown. QUEST Card Service 877-415-5164 confirmed; USDA SNAP number 800-362-3002 not seen
On this page
- What do I do if my Wisconsin EBT card is lost or stolen?
- Which online stores accept EBT in Wisconsin?
- How do I apply for SNAP in Wisconsin?
- Can I use EBT at restaurants in Wisconsin?
- Does Wisconsin restrict soda or candy with SNAP?
What do I do if my Wisconsin EBT card is lost or stolen?
Short answer: Call 877-415-5164.
Wisconsin lists 877-415-5164 as the EBT customer service number. That line handles lost, stolen or damaged cards, PIN changes and balance questions.
Report a lost or stolen card as soon as you notice it. Once a card is reported, the state cancels it and orders a replacement.
Which online stores accept EBT in Wisconsin?
Short answer: USDA lists 30 online retailers for Wisconsin.
USDA lists these retailers as approved to take SNAP EBT online in Wisconsin. Approval can cover delivery, pickup or both, and it can change, so check the store before you order.
- ALDI
- Amazon
- Basha's Dine
- Capital Centre Market
- Costco
- CVS Banners
- Dashmart
- Defense Commissary Agency (DeCA)
- Dollar General
- Family Dollar
- Gopuff
- Gordon Food Services
- HyVee
- Jerry's Foods
- Meijer
- Metro Market
- Miller and Son's Supermarket
- Monterrey Market
- Pick N Save
- Ptacek's IGA
- Sam's Club Scan and Go
- Save A Lot
- Schnuck's Market
- Target
- Thrive Market
- Walgreens
- Walmart
- Whole Foods
- Williamson Street Grocery Co-op
- Woodman's Markets
How do I apply for SNAP in Wisconsin?
Short answer: Through the Wisconsin state agency.
In Wisconsin the program is called FoodShare. USDA's state directory lists the state's own website and application page, linked at the top of this page. Only the state agency can decide whether you qualify.
Can I use EBT at restaurants in Wisconsin?
Short answer: Not through the Restaurant Meals Program.
Wisconsin is not on USDA's list of states that run the Restaurant Meals Program, so regular SNAP benefits cannot be used for hot meals at restaurants there.
Does Wisconsin restrict soda or candy with SNAP?
Short answer: Not on USDA's list.
Wisconsin is not on USDA's list of states with an approved SNAP food restriction waiver. Under federal rules, soda and candy are eligible foods there. This can change if the state asks for a waiver.
For decisions about your benefits, contact the Wisconsin state SNAP agency.